UPUpdate - autoupdater troubleshooting and bug reports only

[CRO_Ante]

* TUTORIAL * How to Use Auto-updater for UltraPack

Please report bugs here, tutorial has explanation how to report bugs in proper way.

[Chalky]

Hi, No idea why I receive this message! 


Game path: 
Log file: 
UP 2.01 selected
STEP 1/3 command: rsync.exe -avzh --stats --progress --port=443 --timeout=60 --partial --partial-dir=.temp --exclude-from=filter-up --log-file="logs/temp1"  "188.40.43.119::ultrapack///client/files201/"


2010/04/08 17:00:12 [3988] @ERROR: auth failed on module ultrapack
2010/04/08 17:00:12 [3988] rsync error: error starting client-server protocol (code 5) at main.c(1503) [receiver=3.0.6]

[CRO_Ante]

OK. I think you have Win7 or Vista. That OS-es prevent programs to make modifications inside "Program files" folder. 
1. move your game outside of Program files folder for example: "H:\Games\IL-2 Sturmovik 1946"  just cut/paste game folder,
2. delete desktop shortcust for switcher and updater
3. re-install 2.01 patch
4. UPUpdate will work from new location

[Gryphon]

I have XP and get the same problem, even with the firewall off.

[Pappy]

Is it installed in the Program Files folder?
Are you running as an Admin level user?

[Gryphon]

Yes to both.

I understand that moving everything out of 'Program Files' to somewhere else will work, but, thinking of the average user, we need to find a solution so it works in 'Program Files'. Average users aren't good at moving applications around their computer file structure and then fixing all the broken links and shortcuts (Hyperlobby, desktop, JSGME, etc).

I tried allowing Sharing for my game folder, with permission for Network users to alter my files, but that didn't work.

There are plenty of Remote Desktop apps out there used by Corporate IT admins which can alter stuff in Program Files; it would be worth figuring out how they get round this issue.

[Pappy]

The best way for the average user is to simply start from scratch and install the game into C:\Program\Ubisoft. They each patch there after install into the same folder.  Windows places significant restrictions on the "Program Files" and "Program Files (x86)" folders.

But if you find a universal work around I would love to know it.

[CRO_Ante]

@Chalky, @Gryphon

Did you moved your installation outside of Program files, reinstalled UP 2.01 and tried UPUpdate again ? 

Regards,
Ante

[Chalky]

@Chalky, @Gryphon

Did you moved your installation outside of Program files, reinstalled UP 2.01 and tried UPUpdate again ? 

Regards,
Ante

No  but I did try " reinstalled UP 2.01 and tried UPUpdate again"

[CRO_Ante]

That won't help unless game folder is moved outside of "Program files" or you remove read only flag from that folder including subfolders and files. UPUpdate needs write permissions to game folder, nothing more, nothing less.

Whole UPUpdate process depends on that and if you don't or  won't  allow it to write there there is nothing more I can do.

[CRO_Ante]

@Chalky, @Gryphon

Try UPUpdate again, I made change to it. Try it now and report results.

Please post screenshots here in case of errors.

[StG77_mk108]

does the updater contains the Fix as we speak??

[CRO_Ante]

Do you mean Netcode fix ? It does.

[StG77_mk108]

rgr..thx!!!

[Gryphon]

@Chalky, @Gryphon

Try UPUpdate again, I made change to it. Try it now and report results.

Please post screenshots here in case of errors.

It works! And my install is still in the default location ie \Program Files\Ubisoft\etc..

That's a major step forward - well done! I only have one comment:

Once the updater has completed its check, the window doesn't close. its says Press Any Key to Continue........ So I did. You then get three options, asking you to select a version 2.01, 2.0n, or Exit. I selected 2.01, as I thought this screen was asking me for the configuration I wanted. It then starting downloading the whole Ultrapack... 

It might be best to have the updater just run a check, update as required, then exit when the user has been notified that the check and update is complete. If the updater stays as is, I can see your website using tons of bandwidth when clients inadvertently download stuff they didn't need.